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Home>Custom Feather Flags Complete Kits>12ft Feather Flag 15ft Kit

12ft Feather Flag 15ft Kit

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Complete kits by size:

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Description

FREQUENTLY ASKED QUESTIONS

ORDERING CUSTOM FLAGS

Swooper flag is simply another name for a feather flag banner. Swooper flag typically refers to a flag that requires wind to stay open. Since our feather flags require no wind to stay open, we’ve discontinued the use of “swooper flags.” Also, we aren’t a big fan of the name either. It doesn’t properly describe feather flags. After all, the flags look like feathers, not “swoopers.”

For our custom flags we offer a variety of sizes! We have 5, 6, 8, 10, 12, 14, and 15 foot feather flags.

Our flags are about 2.5 feet wide.

For custom flags you can get single or double sided flags.

Single-sided flags display printing on one side, mirroring the design as seen on-screen. Conversely, double-sided flags consist of two flags seamlessly sewn together with 100% blackout vinyl mesh in between for enhanced visibility from both sides.

No they don’t! They can be two different designs.

Yes it is! Just fill out a free design request.

We send proofs and make changes as requested. Each time we send a proof and require approval.

Of course! We offer templates on our site in Photoshop and Illustrator. Just make sure you do not
change the templates. These are ready to go and use.

You can pick the wording, text, colors, and add logos plus much more!

Yes you can! Just keep in mind that the photo does need to be a high resolution. If you’re not sure if it
will print email our team at sales@featherflagnation.com

The best file type is vector. This can be .ai/ .eps/ or .svg/. If you do not have any of these formats email
our team with what you have and we can check it out for you.

We do not charge by the letter or color! We charge based on the size of the flag and hardware.

No, keep flags away from contact with sparks or flames. They can catch fire. They are highly resistant to heat but can catch fire.

Our most popular other signs would be our custom vinyl banners, standard custom flags, air dancers, and retractable banners. Give us a call if you need help with getting your advertising campaign planned.
We always advise pairing our custom feather flags with our inflatable tube men. They work great together to get eyes to your business.

ABOUT HARDWARE

Our flag lengths are intentionally designed shorter than the hardware employed. For instance, a 12-foot flag is complemented by 15-foot poles for optimal display and stability.

The main difference is the top pole piece in each one. The flexible poles’ top pole piece is a thin rod that
bends to the shape of the flag. The pre-curved poles’ top pole piece is already bent to the shape of the
flag and is made entirely of aluminum. Both pole sets do the exact same thing.

Absolutely, we provide premium poles suitable for windy conditions in both variants. Specifically engineered for 20-30 mph winds, these poles offer robust stability. However, please remain vigilant regarding weather conditions. Sudden gusts or storms can bring unforeseen changes. Our poles are designed to pivot with the wind direction, reducing stress. Nevertheless, excessive stress can compromise their durability and may lead to breakage.

The tie-down clip is a small but essential component that attaches to the bottom pole. Its primary function is to secure the string, maintaining the stability of our flags. While unnecessary for pre-curved poles, it becomes imperative for flexible poles. This clip ensures that the top pole piece retains its intended shape, guaranteeing optimal performance.

Our most popular base, the ground spike, is designed to be inserted into dirt for stable flag placement. In cases where dirt isn’t available, our cross base offers versatility, suitable for any flat indoor or outdoor surface. To enhance stability, we strongly recommend adding the weight donut to the cross base.

The weight donut serves to anchor bases like the cross or flat base. It’s fillable with either water or sand, providing a weight of approximately 30 lbs for added stability.

Upgrading your kit to a travel package will ensure that all of your components will fit into a travel bag. Lighter poles and mounting hardware options are usually added to your kit to make it easier to travel with.

Our flags have specific poles made for each height. Therefore, the pole kits are not interchangeable.

Yes, you can visit our flag pole hardware section to order replacement pieces.

ABOUT FLAGS

It takes 3 business days to produce 1-4 flags.

We use a lightweight, yet durable, 4 oz. polyester for our custom flags. Its weight is also sometimes referred to as 110gm. This material has been tested for many years and has proven to be the best for outdoor use. A slight breeze allows the flag to flutter around in the wind.

Yes, as with almost all printed products, long term exposure to the sun will fade the banner over time. This will require a prolonged period of direct sunlight, such as 8+ hours per day, every day. In most cases, our advertising flags are used for special events or periodically, so fading isn’t an issue.

Proper care and storage significantly extend the lifespan of a flag to 3+ years. Prolonged exposure to the sun or harsh elements accelerates its deterioration. If consistently used outdoors day and night, its lifespan may diminish drastically to 9 to 12 months. Additionally, subjecting the flag and pole to severe conditions further reduces their longevity.

Yes, we do offer rush production. Cost is determined upon what it is your ordering, the quantity, and how quickly you would need them done. Email your designer for more information.

We can also do rush shipping. To do so, you have to send us an email at sales@featherflagnation.com. Please include your complete shipping address, the items you need and quantity, and the date needed by. You will hear back the same day if the order is placed within business hours. 

Our products do not come with any warranty. Because these are intended to be used outdoors, it is hard to predict what may happen. The better you take care of your flags, the longer they’ll last. We suggest bringing them inside during inclement weather, at night, or if it gets super windy.

For more information, you can click here.

We only offer repairs on CUSTOM items. If your order is within 6 months, we can offer free repairs. We mainly do repairs on our flag sleeves. If the rip is in a different location, please send us an email at sales@featherflagnation.com to see if we are able to make the repair. 

For more information, you can click here.

The SKU number is our products’ item numbers. They usually start with FFN or NSH followed by 4-5 numbers. You can find it on the product page, towards the top, above the name of the flag.

ABOUT SHIPPING

Custom items ship from Riverside, California. However, if your order contains stock or hardware, we may split the shipment, sending items from our warehouse in Georgia.

Depending on the size of the order we ship with USPS and UPS.

If you order before 10am PST on a business day it will most likely ship out that same day. If not it will
ship out on the following business day.

This really varies by state. For the most part it is 3-5 business days.

Yes we do! However, it is not our site. For that you will need to email us with your billing, shipping, and
order information. We will then send you an invoice with the quote information.

We send tracking numbers 24 hours after the products ship. Usually this goes to your spam or junk box.

If you to change your address please call us as soon as you can. If the order has not left our facility we
can change it. However, if USPS or UPS already has the package fees will apply. If the package is already
out for delivery we are unable to make any more changes.

Once you get your items make sure you open it as soon as possible. You only have 5 business days from
when you received the items to let us know if something is wrong. If there is something wrong please
send our sales team an email at sales@featherflagnation.com with a photo and your order number.

Yes, we do offer rush shipping. To do so, you have to send us an email at sales@featherflagnation.com. Please include your complete shipping address, the items you need and quantity, and the date needed by. You will hear back the same day if the order is placed within business hours. 

We also offer rush production for an additional cost. Cost is determined upon what it is your ordering, the quantity, and how quickly you would need them done. Email your designer for more information.

ABOUT RETURNS

Unfortunately, we do not accept returns on custom items because they require approval before being
sent out.

Can I use a wall mounting kit for these flags?Back to product
asked by Anonymous on 2022-11-07 17:27:00

There are no answers to this question, be the first to respond.

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